Fraud awareness

Please be advised that Avios will not request our clients to confirm the following information telephonically:

  • Credit card expiry date
  • 3-digit number on the back of the card
  • Secure code/OTP number
  • Your PIN

You will only be required to use your PIN or OTP number when transacting.

In the event that you are contacted by Avios:

  • We will have your card number and you only need to confirm a few digits

If you receive a secure code/OTP and you are not transacting at all please contact our client fraud hotline on 0860 557 557 or +27 11 501 5089

3D Secure Call Centre

+2711 354 4058

0861 428 467

Avios Credit Card Customer Care

0861 428 467